Urgent Care

If your condition is serious or life-threatening, you should call 911 or seek prompt emergency medical treatment.

If you have a non-life-threatening medical condition that requires immediate medical attention, our urgent care services are a good option for you.

Urgent care services are subject to availability at your local clinic and offered on an appointment basis. Please verify with the clinic closest to you.

Services are offered at our clinic, through one of our telemedecine clinics or via our virtual care platforms.

Our urgent care services use a patient-centered approach to provide exceptional care for adults and children of all ages. Our dedicated team of professionals listen to your concerns and provide you with the treatment you need, while using the very latest technology to simplify every aspect of your care.

Pediatrics

We are also proud to offer expanded access to primary and specialty services at ELNA Pediatrics, formerly known as Tiny Tots, Canada’s largest ambulatory pediatric centre in Canada located in the ELNA Medical Complex at Décarie Square and in Dollard-des-Ormeaux.

Your children mean the world to you. That is why we are proud to provide your loved ones with the very best primary and specialty services, both via telemedicine and at our modern clinics, designed with their comfort in mind.

At ELNA, our physicians provide quick access for diagnosis and treatment of minor emergencies such as:

  • The flu
  • Cold
  • Cough
  • Fever
  • Bronchitis
  • Sinusitis
  • Minor injuries
  • Rash
  • Sore throat
  • Sprains
  • Fractures.

Our pediatric services provide you with a one-stop address for your child’s medical appointments with their general practitioner, allergy check-ups, minor surgeries, occupational therapy, physiotherapy and so many other services provided by our dedicated team of physicians and allied health professionals.

ELNA’s multidisciplinary team also provides a comprehensive suite of other specialty services including pediatric monitoring, as well as the treatment of ADHD and mental health issues.

If your child requires specialized services, their family doctors work in close collaboration with other health professionals within ELNA Medical’s large network to refer you to the specialist and the care they need.

If ever their family doctor is unavailable, we will refer you to our urgent care service (by appointment) where they can receive prompt treatment.

Our FMG clinics in Quebec use a patient-centered approach to provide exceptional primary care for your children. Our compassionate professionals listen to your concerns, build relationships with you and your children, and use the latest technology to simplify every aspect of their care.

If your child does not have a primary care physician, you can register for one online by using the Quebec Family Doctor Finder (GAMF) portal.

If you require assistance or advice from qualified professionals, please call Info-Santé at 811. A nurse will answer your questions and refer you to the most appropriate service for your child’s health condition.

For patients in Alberta, if ever their family doctor is unavailable, we will refer you to our Fastrack Program designed to provide episodic care for minor injuries and medical issues, prescription refills and vaccinations.

If your child does not have a primary care physician, please check with your local Medicentres clinic to see if our doctors are accepting new patients. Otherwise, please contact the College of Physicians for more information.

Family Medicine

Quality family medicine services for adults and children of all ages. Many medical services are available via telemedicine and in person by appointment.